Gaming should be a source of entertainment, not stress. Jiliee believes every member should play within their own limits — in a controlled, fully enjoyable way. This page has all the responsible gaming tools and guides you need.
We place the highest priority on every member's mental well-being and financial security. From age verification to self-exclusion — Jiliee is always in your corner.
We don't just offer games — we're committed to ensuring a safe and enjoyable gaming experience for everyone.
Age verification is mandatory when registering at Jiliee. No one under 18 can open an account. We enforce this through regular KYC checks.
You can set your own daily, weekly, or monthly deposit and wagering limits. Once set, limits cannot be increased before the designated cooling period has passed.
Decide in advance how long you'll play. When the time is up, the system will automatically alert you and give you the option to end your session.
You can take a voluntary gaming break for anywhere from 24 hours to 30 days. Logging in will not be possible during the break — it is fully enforced.
If you feel gaming is getting out of control, you can apply for self-exclusion for 6 months to 5 years. Your account will be completely deactivated during this period.
Jiliee's dedicated support team is available 24/7. Don't hesitate to reach out about gaming concerns — we're here to help, not to judge.
Responsible gaming means enjoying gaming as entertainment without letting it take over your life. Jiliee believes online gaming is only truly fun when it's done mindfully, within a set budget, and with your peace of mind intact.
Online gaming is growing rapidly in Bangladesh. Along with this growth, gaming can become a problem for some members — through overspending, distance from family, or mental stress. Jiliee's responsible gaming policy is designed to prevent these issues before they arise.
We want to remind every member — gaming is a form of entertainment. It's not a primary source of income, and it's not a way to recover lost money. Keep that in mind while you play, and responsible gaming comes naturally.
Key Message: Gaming is for enjoyment — not stress. Know your limits, stay within them, and make the most of every session.
Jiliee has built personalized protection tools for every member — from deposit limits to self-exclusion. They're easy to use and take effect immediately.
It's not always easy to notice when gaming habits are becoming a problem. According to Jiliee's responsible gaming guide, watch out for the following warning signs:
| Signs | Description | Level |
|---|---|---|
| Exceeding your budget | Urge to spend beyond the set budget | Mild |
| Loss of time control | Playing for much longer than planned | Mild |
| Chasing Losses | Placing more bets to chase lost money | Moderate |
| Withdrawal from family and friends | Neglecting relationships due to gaming | Moderate |
| Lying | Hiding gaming activity or spending from loved ones | Moderate |
| Borrowing money to gamble | Investing in gaming with borrowed or loaned money | Serious |
| Impact on Mental Health | Restlessness and anxiety when unable to game | Serious |
If you notice any of the above signs in yourself, don't wait — contact Jiliee support or take a cooling-off break right away.
Follow these tips to ensure responsible gaming at Jiliee:
The Jiliee app lets you set session timers and deposit limits directly within the app. Download the App and start using these tools.
If a family member is spending excessive time on online gaming and you're concerned, Jiliee is here to help. Responsible gaming isn't just about the player — it affects the whole family.
Spending time with family, pursuing hobbies, and staying socially active are the most effective ways to overcome gaming addiction.
Self-exclusion at Jiliee is simple. If you feel you're losing control of your gaming, you can take any of the following steps:
Contact Jiliee support to use these features. Our team will handle your request with respect and without judgment.
Important: Do not attempt to open a new account during your self-exclusion period. This is against the responsible gaming policy and the restriction exists for your own protection.
Answer the following questions honestly:
Are you cutting back on family time or work commitments because of gaming?
Are you placing more bets to try to recover money you have lost?
Are you hiding gaming expenses from the people close to you?
Do you feel restless or irritable when you're not gaming?
Are you regularly spending more than your set budget?
If you answered "Yes" to 2 or more questions, please contact Jiliee support.
Our expert team is available 24/7 to help with any responsible gaming concerns.
Every Jiliee member can access these tools at any time, free of charge.
Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a maximum amount per bet. This is your most effective defense against high-risk play.
If your losses reach the set limit, the system will automatically stop your session.
The system will periodically remind you how long you have been playing.