Jiliee Terms and Conditions — Know Before You Use

1. General Information & Contractual Basis

These terms and conditions ("Terms") form a legally binding agreement between the Jiliee platform and its members. By using Jiliee's website, mobile app, or any of its services, you are deemed to have fully accepted these Terms.

Jiliee is an online gaming platform offering a wide range of entertainment, including slots, fish games, Live Casino, and Sports Betting. These terms may be updated from time to time, and the latest version will always be available on this page.

These Terms have been prepared in English for the convenience of members in Bangladesh. However, in the event of any legal dispute, the English version shall prevail. For any questions regarding Jiliee's terms and conditions, please contact our 24/7 support team.

2. Eligibility & Registration Requirements

The following conditions must be met to open an account and use services on Jiliee:

• You must be 18 years of age or older.
• You must be a legal resident of Bangladesh.
• You may only hold one account — multiple accounts by the same person or household are prohibited.
• All information provided at registration must be accurate and truthful.
• You must not be a citizen or resident of any restricted country.

You are required to provide a valid phone number and email address at registration. This information will be used for verification and important communications. Providing false details may result in account termination and forfeiture of deposited funds.

3. Account Policy & Responsibilities

The security of your Jiliee account is entirely your responsibility. Please follow the account policies below:

• Never share your login credentials (username and password) with anyone.
• Selling, transferring, or renting your account to another person is strictly prohibited.
• If you notice any suspicious activity or unauthorized access, contact our support team immediately.
• Contact the support team if you need to update your account information.
• You are responsible for all transactions and bets placed from your account.

Under Jiliee's terms and conditions, if unusual activity is detected on an account, Jiliee reserves the right to suspend the account pending investigation. The member will be notified by email or live chat.

4. Deposit & Withdrawal Policy

The following rules regarding deposits and withdrawals on Jiliee must be strictly observed:

Account verification must be completed before a withdrawal can be processed. KYC (Know Your Customer) verification may be required for your first withdrawal. The withdrawal method must match the deposit method — for example, if you deposited via Mobile Banking, you must also withdraw via Mobile Banking.

5. Bonus & Promotion Terms

Jiliee offers various types of bonuses. Each bonus carries its own terms and conditions, which are mandatory to follow:

• Welcome Bonus: Available to new members; wagering of typically 1x–3x is required.
• Deposit Bonus: A bonus percentage is awarded based on the deposit amount.
• Cashback: A set percentage of weekly or monthly losses is returned to the player.
• Referral Bonus: Referral reward, subject to terms.
• VIP Bonus: Exclusive special offers available to VIP members.

Jiliee reserves the right to cancel or modify any bonus at any time. If bonus abuse is suspected, the bonus may be cancelled and the account suspended. Full terms for each promotion are available on the respective promotion page.

6. Gaming Rules

All games on Jiliee are operated by licensed third-party providers. The following gaming rules apply:

• All game outcomes are determined by an RNG (Random Number Generator), which is fully impartial and verifiable.
• If a technical issue occurs during a game, Jiliee will calculate results up to the last successfully completed round.
• If a game is cancelled due to network issues, the bet placed for that round will be refunded.
• The provider's own terms and conditions also apply and must be followed alongside jiliee's rules.
• In live games, the dealer's decision is final.

For Sports Betting, if a match is cancelled, bets are generally refunded. Winnings will be credited to your account within 48 hours of the official result being announced.

7. Prohibited Activities

The following activities are strictly prohibited on Jiliee and will result in permanent account closure:

• Creating multiple accounts under the same person's name.
• Using multiple accounts to manipulate the bonus system.
• Hacking, cracking, or any form of cyberattack.
• Using automated bots or software to play games.
• Money laundering or transactions involving illegal funds.
• Attempting unauthorized access to another member's account.
• Opening an account with false information or committing identity fraud.
• Coordinated attacks against the platform or game collusion.

8. Privacy & Data Security

Jiliee treats the security of your personal information as its highest priority. Here is a brief overview of how we collect and use your data:

• Information collected during registration is used solely for service delivery and verification purposes.
• Your financial information is protected through SSL encryption.
• Your information is not shared with third parties unless required by law.
• Cookies and tracking data are used to improve the user experience.

For more details, visit our Privacy Policy Read the page.

9. Responsible Gaming Policy

Jiliee believes gaming is a form of entertainment — not a source of income. We are committed to promoting responsible gaming at all times:

• You can set deposit limits directly in your account settings.
• A self-exclusion option (temporary account suspension) is available.
• If problematic gaming behavior is identified, Jiliee will reach out directly.
• The use of parental control tools is recommended to prevent minors from accessing the platform.

10. Account Closure & Suspension Policy

Jiliee may suspend or permanently close an account without prior notice under the following circumstances:

• Breach of terms or suspicious activity.
• Providing false information or identity fraud.
• When directed by a court or law enforcement authority.
• If identified as a minor.
• Accounts inactive for an extended period (12 months or more).

Members may request account closure at any time. Any verified balance can be withdrawn prior to closure; however, Jiliee reserves the right to withhold funds until all outstanding settlements are resolved in accordance with Jiliee's terms and conditions.

11. Limitation of Liability

Jiliee is not responsible for the following:

• Game losses resulting from internet disconnection.
• Technical errors caused by a third-party payment provider.
• Force majeure events (natural disasters, war, government restrictions, etc.).
• Account information leaked due to the member's own negligence.
• Service disruptions caused by a game provider.

12. Terms Updates & Amendments

Jiliee reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• Members will be notified by email or SMS prior to any significant changes.
• Continuing to use the site after updated terms are published constitutes acceptance of those terms.
• The date of any change will always be noted at the top of the page under the "Last Updated" section.
• Members have the right to close their account if they do not agree to the updated terms.